Cognitive Computing

Connecting Collaboration and Cognitive for Better Customer Service

No matter how fast technology changes, there are certain things that don’t change. When it comes to customer service Japan is famous for its high standard of respect, politeness and personal assistance to every customer. Japan is also known for innovation and unique approaches to customer service in retail, hospitality, transport and many more, including […]

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Getting Onboard the Future of Transportation Today

We have all been imagining a future with self-driving vehicles for a while now, but the truth is you don’t need to leap years ahead to find them. Transportation industry leaders have made some incredible technology breakthroughs that have brought us much closer to the reality of driver-less vehicles. The technology is here, but how […]

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How to Architect a Cognitive Future for Business

Erewhon (1872). Metropolis (1927). The Day the Earth Stood Still (1951). 2001: A Space Odyssey (1968). Star Wars (1977). War Games (1983). The Terminator (1984). Short Circuit (1986). A.I. Artificial Intelligence (2001). I, Robot (2004). WALL-E (2008). Ex Machina (2015). Many of these titles probably sound familiar to you. For a long time now, the […]

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New Collaboration Opens Doors to Advanced Genomic Health Research

Geoffrey Ondrich was diagnosed with autism when he was a child. But like so many cases of the disorder, his parents never understood what caused his condition. That was until Dr. Micheil Innes asked the family to participate in a genetic research study. A detailed analysis of Geoffrey’s and his parent’s DNA by a clinical […]

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How a Cognitive Caddy Could Help Your Golf Game

Jordan Spieth is not the longest driver on the PGA tour. In fact, he’s 49th. He’s also not the most accurate driver on tour at 91st. And he’s 124th in hitting greens in regulation. In category after category, Spieth’s rankings would lead you to believe that he’s a middle-of-the-pack golfer at best. And yet, he […]

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Collaborating for Change: Cognitive Computing Meets Diabetes

As a primary care physician, I’ve seen first-hand the devastating impact that chronic conditions such as diabetes can have on individuals and the healthcare industry as a whole. Nearly 30 million people in the U.S. today are living with diabetes, where an additional 86 million have prediabetes, whether they are aware of it or not […]

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Data Scientists Help Unlock the Value of Data in Business

The data scientist, a profession barely mentioned 10 years ago, has grown in importance to become among the most sought after in the United States. That’s because the volume of data organizations must contend with is so overwhelming it’s impossible to find the insights needed to make strategic decisions. A data scientist has the skills to analyze […]

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How Cognitive Computing Can Drive Sustainability

Around the world, sustainability is increasingly being adopted as a social objective and a political need. Though approaches and pace differ from region to region, nearly every nation is starting to focus on making electric supply more sustainable. How sustainability is embraced as a core business element in the electric industry varies globally and ranges from […]

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How Cognitive is Tackling New Challenges, from Conservation to Customer Service

Cognitive application development is taking off around the world and across industries. In the past year alone developers in Japan, the Middle East, Latin America and most recently, Korea, have begun building with cognitive technologies in their native languages. With such energy behind the technology, IDC predicts that by 2018, half of all global consumers […]

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Unlocking the Full Value of Business Resiliency in the Enterprise

The one sure thing about Mother Nature is its unpredictable, even fierce disposition. A scan of recent news provides the evidence. Tornadoes, heavy rains and hail have dealt significant destruction to the Midwestern United States, causing great personal and economic damage. In Europe, a new study shows that certain areas of the continent will face […]

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Harnessing Technology to Level the Educational Playing Field

As I write and email this from my laptop, my smartphone rests next to it. I could choose to use a tablet. I am on an airplane and all are working. These are technological advances unimaginable not so very long ago. The wow factor surrounding these devices reasserts itself with each new product that is […]

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Tapping Technology to Take on Veterans’ Brain Injuries

I’m sensitive to the sacrifices made by wounded warriors because members of my family have served in practically every war the United States has fought going back to colonial times. My father was a P-38 fighter-bomber pilot over Europe in 1944 and suffered a serious brain trauma when one of the bombs from his plane […]

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