Commerce
IBM, Salesforce Join Forces for AI & Connected Commerce
It’s no secret the retail industry—fueled by rapid digitization and evolving consumer expectations—has changed dramatically over the past dozen years or so. In fact, retail is a good example of an industry operating within what IBM refers to as “Chapter 2” of the digital revolution. Unlike Chapter 1, which was characterized by customer-facing innovation and […]
A New Beginning for Our Marketing and Commerce Offerings
Opportunities like this don’t come very often in a business. Last month at IBM Think, I stood on stage and told customers that we were announcing something soon, something that makes me more excited about the future than I’ve ever been. Today, that something new begins with the announcement that Centerbridge Partners plans to acquire […]