Financial Services
Hyper-personalisation: The Next Frontier in Digital Transformation
In recent years, the banking industry has witnessed a digital transformation, marked by a proliferation of features within mobile apps. However, the pursuit of adding more capabilities has reached a plateau, leading to a pivotal shift. The era of the feature war is over. This evolution is no longer merely about incorporating additional functionalities; rather, […]
Priorities for Financial Services in 2024
It is the time of the year when we do a bit of crystal ball gazing to predict the key technology trends in financial services in the new year. This is based on IBM research and our conversations with clients and industry analysts. While the economic outlook for 2024 looks better than last year, geopolitical […]
Hyper-personalisation: The Next Frontier in Digital Transformation
In recent years, the banking industry has witnessed a digital transformation, marked by a proliferation of features within mobile apps. However, the pursuit of adding more capabilities has reached a plateau, leading to a pivotal shift. The era of the feature war is over. This evolution is no longer merely about incorporating additional functionalities; rather, […]
Digital Transformation in Banking – Chapter Three
I am a bit of a banking nerd. I use several banks and often find myself comparing their digital banking services. They are all very good. You can securely check your balance and make a payment on your mobile app with all of them. You can also do many everyday banking tasks like move money, […]
Trusted cloud in regulated industries – addressing resiliency needs of Financial Institutions
The next generation cloud offering should match the needs of EU businesses and public organizations, empowering them to run mission-critical workloads aligned to their business processes especially in regulated industries. At IBM, we work tirelessly to enable exactly that. How IBM ensures continuous compliance posture management, aligned with the requirements from global regulators Liam Benham, […]
Unlocking the full potential of the fintech revolution
The Innovate Finance Global Summit taking place this week in London brings together a buzzing community of fintechs of all sizes alongside more establish financial institutions and technology companies. Amid the panels and roundtable discussions and other conversations I took part in, it was clear that the pace of change in the industry is undeniable. […]
Unpicking Digital Transformation: 5 themes to leapfrog the competition
We had the privilege of a visit by Suresh Vishwanathan, COO TSB, to IBM’s new offices at Waterloo, London. Suresh, armed with both a wealth of business experience and a deep understanding of technical transformation, has an unparalleled track record as a pioneer of digital reinvention. From his days at Citibank where he pioneered the […]
Managing Regulations and Risk in Financial Services: Exploring the benefits of a hybrid cloud environment
Managing Regulations and Risk in Financial Services: Exploring the benefits of a hybrid cloud environment. Banks have ramped up adoption of cloud technology in the past few years, fuelled by greater understanding of the technology and changing regulations in many jurisdictions, as well as its deployment by the challenger banks, which has proved in practice […]
How Extreme Automation Can Shape the Future of KYC
Celent estimated that the total IT and operational spend on AML and KYC activities by European financial institutions in 2019 has reached $12.5 billion. Despite of the increasing amount of investment on resources in the KYC process, financial institutions still face a number of major challenges and risks of hundreds of millions of dollars’ fines […]
IBM Cloud for Financial Services
Balancing innovation, agility and regulatory responsibility Financial Institutions in the United Kingdom have been at the forefront of digitalisation transformation, until now this has been primarily led by financial technology (FinTech) companies due to them being born on the cloud. Unencumbered by legacy systems and complex integrations has allowed them to innovate faster, innovating faster […]
IBM Public Cloud for Financial Services
The most open and secure public cloud for business IBM is the leader in Hybrid Cloud for Enterprises. Several large financial institutions such as Westpac, Lloyds, BNP Paribas, Santander and many more across the globe have trusted and chosen IBM for their transformation and journey to the cloud. IBM provides great choice and flexibility to […]
How to build a vault for your digital wallet
Custody – foundation of the digital assets market? With the rise of platform banking infrastructure and armed with digital banking licenses, fintech startups are quickly bringing traditional and blockchain banking services. These services potentially upend the establishment with new forms of capital formation, liquidity, and efficiencies in payments and managing assets. Institutional investors, crypto hedge funds, […]
Reflections on Sibos 2019
True to this year’s theme of “Thriving in the hyper-connected world”, Sibos 2019 in London was all about the possibilities, approach and risks involved in the society that is constantly on. The following points summarise what was on everyone’s minds and high on the conference agenda: a) People and talent management. Driving a culture of […]
Banks, clouds and castles; the growth of cloud computing in banking
The castle walls of these incumbent banks are starting to open and the opportunities beyond the constrained world of the fortifications are tremendous The growth of cloud computing across all industries has been well documented. Across the board, the barriers to adoption (both perceived and regulatory) are being lowered. When it comes to Financial Services, […]
Open Banking: Cross-industry use cases
The two most common use cases associated with the Payment Services Directive II (PSD2) and Open Banking are account aggregation and payment initiation – typically talked about in the context of benefiting a third-party provider (TPP). However, we know that the ripples of PSD2 are not just limited to the financial services industry. Other industries […]