Partner - Client Partner
By Krishnan Padmanabhan and Prashant Jajodia on 26 February, 2024
Hyper-personalisation: The Next Frontier in Digital Transformation
In recent years, the banking industry has witnessed a digital transformation, marked by a proliferation of features within mobile apps. However, the pursuit of adding more capabilities has reached a plateau, leading to a pivotal shift. The era of the feature war is over. This evolution is no longer merely about incorporating additional functionalities; rather, […]
By Krishnan Padmanabhan on 10 March, 2022
Unpicking Digital Transformation: 5 themes to leapfrog the competition
We had the privilege of a visit by Suresh Vishwanathan, COO TSB, to IBM’s new offices at Waterloo, London. Suresh, armed with both a wealth of business experience and a deep understanding of technical transformation, has an unparalleled track record as a pioneer of digital reinvention. From his days at Citibank where he pioneered the […]