Financial Services

By Steve Moe on 14 October, 2024

Accelerating the creation of AI-infused solutions in a hybrid environment

As a global leader in software for banks and financial services organisations, Finastra aims to bring generative AI (gen AI)-enriched solutions to its clients without limiting their options around choice of platforms. Steve Moe, Head of Technology for the Lending business at Finastra, explains how a collaborative initiative between IBM, Microsoft and Finastra, using the […]

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By Nick Levy on 1 August, 2024

Safeguarding Your Bank from Technology Supply Chain Risks: Proactive Strategies for Resilience

The New Normal: Building Resilience in a Hyper-Connected World In today’s lightning-fast digital landscape, the unexpected has become the norm. High-velocity disruptions can strike at any moment, threatening the very foundations of our interconnected world. For banks, the stakes are particularly high. The increasing complexity of technology supply chains poses a significant risk to operational […]

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By Nick Levy on 14 October, 2024

Accelerating the creation of AI-infused solutions in a hybrid environment

As a global leader in software for banks and financial services organisations, Finastra aims to bring generative AI (gen AI)-enriched solutions to its clients without limiting their options around choice of platforms. Steve Moe, Head of Technology for the Lending business at Finastra, explains how a collaborative initiative between IBM, Microsoft and Finastra, using the […]

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By Michael Conway on 27 June, 2024

How Virgin Money is Humanising Digital Experiences with AI

Today, every company is selling a digital experience – and competition is fierce. Hyper-personalisation is the new high bar for success, as customers demand relevant suggestions and seamless service. But bespoke service is not enough. Customer experiences must also be intuitive, offering people something helpful without them having to ask for it. Generative AI is […]

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By Krishnan Padmanabhan and Prashant Jajodia on 26 February, 2024

Hyper-personalisation: The Next Frontier in Digital Transformation

In recent years, the banking industry has witnessed a digital transformation, marked by a proliferation of features within mobile apps. However, the pursuit of adding more capabilities has reached a plateau, leading to a pivotal shift. The era of the feature war is over. This evolution is no longer merely about incorporating additional functionalities; rather, […]

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By Prashant Jajodia on 30 January, 2024

Priorities for Financial Services in 2024

It is the time of the year when we do a bit of crystal ball gazing to predict the key technology trends in financial services in the new year. This is based on IBM research and our conversations with clients and industry analysts. While the economic outlook for 2024 looks better than last year, geopolitical […]

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By Prakash Pattni on 14 December, 2022

Financial Services Panel Discussion Summary

Prakash Pattni, Managing Director, IBM Cloud for Financial Services, EMEA reflects on a vibrant discussion hosted at IBM London which explored the challenges and opportunities facing fintechs and banks as they look towards the new year, with senior leaders from Lloyds Banking Group, Starling Bank, Innovate Finance and Scribe.  As another transformative year in banking […]

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By Prashant Jajodia on 24 November, 2022

Digital Transformation in Banking – Chapter Three

I am a bit of a banking nerd. I use several banks and often find myself comparing their digital banking services. They are all very good. You can securely check your balance and make a payment on your mobile app with all of them. You can also do many everyday banking tasks like move money, […]

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By Agnieszka Bruyère on 4 May, 2022

Trusted cloud in regulated industries – addressing resiliency needs of Financial Institutions

The next generation cloud offering should match the needs of EU businesses and public organizations, empowering them to run mission-critical workloads aligned to their business processes especially in regulated industries. At IBM, we work tirelessly to enable exactly that. How IBM ensures continuous compliance posture management, aligned with the requirements from global regulators Liam Benham, […]

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By Prakash Pattni on 7 April, 2022

Unlocking the full potential of the fintech revolution

The Innovate Finance Global Summit taking place this week in London brings together a buzzing community of fintechs of all sizes alongside more establish financial institutions and technology companies. Amid the panels and roundtable discussions and other conversations I took part in, it was clear that the pace of change in the industry is undeniable. […]

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By Krishnan Padmanabhan on 10 March, 2022

Unpicking Digital Transformation: 5 themes to leapfrog the competition

We had the privilege of a visit by Suresh Vishwanathan, COO TSB, to IBM’s new offices at Waterloo, London. Suresh, armed with both a wealth of business experience and a deep understanding of technical transformation, has an unparalleled track record as a pioneer of digital reinvention. From his days at Citibank where he pioneered the […]

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By Joy Macknight on 19 April, 2021

Managing Regulations and Risk in Financial Services: Exploring the benefits of a hybrid cloud environment

Managing Regulations and Risk in Financial Services: Exploring the benefits of a hybrid cloud environment. Banks have ramped up adoption of cloud technology in the past few years, fuelled by greater understanding of the technology and changing regulations in many jurisdictions, as well as its deployment by the challenger banks, which has proved in practice […]

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By Claire Zhuang and Sunil Mehta on 17 September, 2020

How Extreme Automation Can Shape the Future of KYC

Celent estimated that the total IT and operational spend on AML and KYC activities by European financial institutions in 2019 has reached $12.5 billion. Despite of the increasing amount of investment on resources in the KYC process, financial institutions still face a number of major challenges and risks of hundreds of millions of dollars’ fines […]

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By Andi Brocks on 1 September, 2020

IBM Cloud for Financial Services

Balancing innovation, agility and regulatory responsibility Financial Institutions in the United Kingdom have been at the forefront of digitalisation transformation, until now this has been primarily led by financial technology (FinTech) companies due to them being born on the cloud. Unencumbered by legacy systems and complex integrations has allowed them to innovate faster, innovating faster […]

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By Thomas L. Hager on 21 November, 2019

IBM Public Cloud for Financial Services

The most open and secure public cloud for business IBM is the leader in Hybrid Cloud for Enterprises. Several large financial institutions such as Westpac, Lloyds, BNP Paribas, Santander and many more across the globe have trusted and chosen IBM for their transformation and journey to the cloud. IBM provides great choice and flexibility to […]

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