Implementing Cloud Service Management Capability
In blog #3 I described the key process, organisation and tool capabilities required for Cloud Service Management. In this blog I’ll focus on how to implement these capabilities. At this stage the Service Management Target Operating Model has been defined and the next step is to implement the enabling capabilities in order to transition to […]
Artificial Intelligence to Create Art
Reflections on the Artists on Artificial Intelligence event, run by Lumen Art Projects at IBM Southbank on how to use artificial intelligence to create art. When technologists and artists challenge each other, we build more innovative experiences. This was the reason that IBM recently hosted a Lumen Art Projects event called ‘Artists on Artificial Intelligence’ […]
Climate Change and Energy Transition
We are getting used to news of failure on hitting climate change targets. The latest WMO provisional statement on the state of the Global Climate highlighted that instead of a carbon reduced, carbon emissions actually increased by 1.5% a year over the past decade, requiring a 7.6% reduction every year to 2030 to stay within […]
Key Capabilities required for Cloud Service Management
My previous blog described the core Service Management functions required to deliver cloud as a service. This blog expands that description by highlighting the key tool, process and organisation capabilities required to enable those functions. Without these capabilities an IT department will not be able to effectively or efficiently operate a cloud service in a […]
CFO: the restless reinventor – Chapter 4
Insight is everything for the disruptive CFO In previous chapters, we discussed the pivotal role the CFO plays in setting the agenda for decisions that can make or break the business. At the heart of this shift is the abundance of data available, and the proliferation of technology that helps us to process that data […]
IBM Public Cloud for Financial Services
The most open and secure public cloud for business IBM is the leader in Hybrid Cloud for Enterprises. Several large financial institutions such as Westpac, Lloyds, BNP Paribas, Santander and many more across the globe have trusted and chosen IBM for their transformation and journey to the cloud. IBM provides great choice and flexibility to […]
How to build a vault for your digital wallet
Custody – foundation of the digital assets market? With the rise of platform banking infrastructure and armed with digital banking licenses, fintech startups are quickly bringing traditional and blockchain banking services. These services potentially upend the establishment with new forms of capital formation, liquidity, and efficiencies in payments and managing assets. Institutional investors, crypto hedge funds, […]
Best Practice Cloud Service Management
In my last blog I wrote about the impact of cloud computing on IT Service Management. This blog continues the theme by describing the IT Service Management functions necessary to deliver cloud infrastructure services. Delivering infrastructure as a service requires IT Service Management to move closer to Infrastructure Management (or IT Operations) and combine multiple […]
Impact of Cloud Computing on IT Service Management
You wouldn’t be completely wrong if you made this general comment regarding most organisations’ cloud infrastructure strategy, “use public cloud services for Test and Development environments and develop an on-premise IaaS for Production environments.” This relatively simple approach is borne out of the need for IT Infrastructure Management to be more responsive to Development Projects […]
Empower your people
Culture matters: humanity is at the heart of the Cognitive Enterprise Technology may be driving the current evolution of business. But smart organisations realise that becoming a Cognitive Enterprise requires more than just a few training sessions on the latest software. It necessitates a significant shift in skills, attitude and culture that empowers employees to […]
Design intelligent workflows
Humanising machines: how intelligent workflows will transform customer experience. When we talk about the ways in which AI is going to change the world of business, all discussions lead back to one important point. The truly successful Cognitive Enterprise is one in which technology works alongside people to enable the best possible customer experience – […]
Think Summit London 2019: In Pictures
Think Summit London 2019, IBM’s annual festival of innovation, took place on 16th October; welcoming business leaders, industry experts, innovators and technology enthusiasts to the iconic Olympia London. Attendees explored how IBM is channelling cutting edge research and technology into protecting the future, helping to sustain not just business growth but also people and […]
CFO: the restless reinventor – Chapter 3
Capability and culture: the key ingredients for reinvention As we discussed in chapter 1 and chapter 2, radical new technology is uncovering valuable insights and revolutionising the way organisations operate. Any business leader worth their salt will be looking to implement these game-changing solutions. But successful CFOs will plough at least as much energy into […]
IBM tackles digital skills gap with UK launch of SkillsBuild
Following the P-TECH launch earlier this year, the new SkillsBuild platform reinforces IBM’s commitment to life-long learning in the UK Around the globe, new technologies are rapidly transforming the world of work, and – as a result, the skillsets people need to be successful. To ensure an inclusive workforce, we must change the way we […]
How IBM’s Think Summit London focuses on the future of the planet
We are experiencing a time of rapid change. A movement led by people who are passionate about protecting our planet. As many of us are looking for new ways to minimise our footprint while maximising our contribution, innovation and big thinking will help make a major difference. On 16 October, at IBM Think Summit London, […]