Topics
Modernising with cloud technologies: do nothing, do something – or do the right thing
In this brave new world of heavily technology-driven organisations, where recent events have shown that organisations need to respond rapidly in uncertain times, we have become accustomed to gathering vast amounts of data and employing systems to control and manipulate it. Often, our goal is to build more efficient practices and concepts. But what about […]
Building a trusted foundation of data to help grow the game of rugby in England
The RFU and IBM have been on a journey of digital transformation since they extended their partnership in 2018. The public-facing element of this has been a project to consolidate and refresh their digital properties including www.englandrugby.com to improve the experience for rugby fans and community players alike. You can read more about that journey […]
Modernising with cloud technologies: do nothing, do something – or do the right thing
In this brave new world of heavily technology-driven organisations, where recent events have shown that organisations need to respond rapidly in uncertain times, we have become accustomed to gathering vast amounts of data and employing systems to control and manipulate it. Often, our goal is to build more efficient practices and concepts. But what about […]
Implementing Cloud Service Management Capability
In blog #3 I described the key process, organisation and tool capabilities required for Cloud Service Management. In this blog I’ll focus on how to implement these capabilities. At this stage the Service Management Target Operating Model has been defined and the next step is to implement the enabling capabilities in order to transition to […]
Artificial Intelligence to Create Art
Reflections on the Artists on Artificial Intelligence event, run by Lumen Art Projects at IBM Southbank on how to use artificial intelligence to create art. When technologists and artists challenge each other, we build more innovative experiences. This was the reason that IBM recently hosted a Lumen Art Projects event called ‘Artists on Artificial Intelligence’ […]
Key Capabilities required for Cloud Service Management
My previous blog described the core Service Management functions required to deliver cloud as a service. This blog expands that description by highlighting the key tool, process and organisation capabilities required to enable those functions. Without these capabilities an IT department will not be able to effectively or efficiently operate a cloud service in a […]
Best Practice Cloud Service Management
In my last blog I wrote about the impact of cloud computing on IT Service Management. This blog continues the theme by describing the IT Service Management functions necessary to deliver cloud infrastructure services. Delivering infrastructure as a service requires IT Service Management to move closer to Infrastructure Management (or IT Operations) and combine multiple […]
Impact of Cloud Computing on IT Service Management
You wouldn’t be completely wrong if you made this general comment regarding most organisations’ cloud infrastructure strategy, “use public cloud services for Test and Development environments and develop an on-premise IaaS for Production environments.” This relatively simple approach is borne out of the need for IT Infrastructure Management to be more responsive to Development Projects […]
Helping to bring trust to the blockchain
As smart contracts and blockchain technology reshape the way customers and businesses interact, establishing trust in data is essential. Enterprises are now seeking to manage data as an asset so it is vital that data sources are trusted and verifiable. Blockchain technology is providing an immutable and indelible shared record of events across business networks. But what happens […]
THINK – How will you respond to a data breach?
In a period of unprecedented change, staying connected to technology trends has never been more important. And there’s no better forum for the latest (and future) insights than Think Summit London, IBM’s annual festival of innovation. On the 16th October 2019, you will have the chance to experience how IBM is channelling research and technology […]
Breaking Down Silos in your Business
Every organisation in every sector is dealing with digital disruption in today’s volatile, fast changing and uncertain world. Businesses need to transform to stay competitive or be in danger of going the way of once great brands like Nokia, Blockbuster or Kodak who saw the writing on the wall but didn’t act fast enough to […]
Artists on Artificial Intelligence
IBM is working with Lumen Art Projects to develop knowledge sharing between artists and technologists. Companies everywhere are collaborating to solidify their competitive advantage. This is something that our report on ‘Becoming a Cognitive Enterprise’ describes, as companies are developing these collaborations as a way of reinventing their businesses, expanding their expertise or competing in […]
IBM’s Internship programme is helping Marwell Zoo improve its recycling with smart technology
Marwell Zoo, home to more than 140 species in a range of innovative and sustainable exhibits, is owned by Marwell Wildlife, a global conservation charity. The zoo welcomes more than half a million visitors each year and wants to encourage them to help save the planet, too. “We all know we should recycle,” said Duncan […]
How AI is transforming the e-commerce customer experience
As little as ten years ago, most of us did not yet own a smartphone. The idea of self-driving cars, drones and augmented reality devices still seemed like the notions of far-fetched science fiction. Fast forward a decade, and few could have predicted how quickly the pace of innovation and change would increase. From Amazon […]
What can retailers learn from Wimbledon’s fan engagement?
Like retailers, Wimbledon are in an industry going through unprecedented change where the ability to recognise – and address – market disruption is more critical than ever. Wimbledon are not only a sports tournament, they see themselves as a data-driven media business where being first to share insights and high video quality content is a […]