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By M Shaikh on 18 June, 2024

Outsmarting the Digital Rogues: Celerity’s Journey to SOC Modernization

Remember SolarWinds? The software update that delivered malware to thousands? Imagine a legacy security system, slow and reliant on signatures, like a grumpy old guard dog. It barks at familiar threats, but this wolf in sheep’s clothing (the update) slipped right by. Hackers lurked undetected for months, finally wreaking havoc. Legacy defences? Powerless. Moral of […]

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By Davide Scaraggi on 13 May, 2024

Transforming B2B Sales: Unleashing the Power of AI and Automation in Telecommunications

In the dynamic world of telecommunications, staying ahead requires constant innovation. VMO2, a renowned leader in the field, recently embarked on a journey to evaluate latest technology as an opportunity to enhance end-to-end customer experiences and automate low-value tasks within their B2B sales process. The aim was to achieve time and cost savings, while improving […]

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By Mike Kefford on 18 June, 2024

Outsmarting the Digital Rogues: Celerity’s Journey to SOC Modernization

Remember SolarWinds? The software update that delivered malware to thousands? Imagine a legacy security system, slow and reliant on signatures, like a grumpy old guard dog. It barks at familiar threats, but this wolf in sheep’s clothing (the update) slipped right by. Hackers lurked undetected for months, finally wreaking havoc. Legacy defences? Powerless. Moral of […]

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By Jon Lester on 11 January, 2024

AI and the Changing Nature of Work

As companies look ahead to 2024, we can be confident that deploying AI will be high on the business agenda. For those business leaders looking to harness AI to boost productivity, one critical area to explore should be AI in the workplace. The use of AI and machine learning in the workplace is not particularly […]

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By Christopher Dabrowski and Pavlos Konstas on 14 November, 2023

Will GenAI bring us greater operational agility?

It has been quite an exciting summer for tech in government, with the buzz around Generative AI rippling across Whitehall. 80% of all public and private sector organisations will have incorporated AI into their business processes during the next three years. GenAI raises some interesting questions about whether the public sector can effectively use it […]

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By M Shaikh and others on 30 June, 2023

Securing cyber-physical systems with IBM-Exalens co-created CPDR solution

On December 23, 2015, in the heart of winter, several Ukrainian power companies were targeted by hackers in a well-planned cyberattack. Suddenly, almost a quarter-million people found themselves without electricity, and the companies affected were scrambling to restore power. This wasn’t a random malware that happened to sneak in – the attack was specifically designed […]

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By Andrew Brown on 27 July, 2021

Unlocking the power of data with artificial intelligence to accelerate innovation

Unlocking the power of data with artificial intelligence to accelerate innovation Data is the lifeblood of business – it drives innovation and enhances competitiveness. However, its importance was brought to the fore by the pandemic as lockdowns and social distancing drove digital transformation like never before. Forward-thinking businesses have started to grasp the importance of […]

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By Sharad Somanchi and others on 26 July, 2021

IBM and Adobe: Empowering Creativity

IBM and Adobe: Empowering Creativity Creative leaders and their teams with enterprise-scale content outputs have hit the limits of complexity in creating, managing and optimising their content for a great, personalised customer experience. To empower creative teams to deliver quality at scale and speed, Adobe and IBM have teamed up to bring an end to […]

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By Marta Martinez on 21 July, 2021

Bringing Together Women in AI

Bringing together women in AI. As part of my commitment to creating a more diverse and inclusive technology landscape, I am having a series of conversations with women who are leading  AI projects in their businesses.  In this episode I speak to Jennifer Turner, Senior Director, Digital Innovation, Strategy and Transactions, EY-Parthenon, and a recent […]

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By Anthony Day on 29 June, 2021

Six steps to solving the sustainability data challenge

Six steps to solving the sustainability data challenge   Over the past 18 months, uptake of some of the United Nations sustainable development goals has accelerated, with some very prominent global enterprises making commitments to environmental and social change. The target date cited by these announcements is 2030. That gives businesses less than nine years […]

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By Jean-Philippe Desbiolles on 11 May, 2021

New IBM Data: European businesses have accelerated the adoption of artificial intelligence due to the pandemic

New IBM Data: European businesses have accelerated the adoption of artificial intelligence due to the pandemic. UK slowly increases its adoption of artificial intelligence but lags behind Europe: do UK businesses risk losing out to their more tech-savvy neighbours? Artificial intelligence (AI) sits at the very heart of digital transformation; its increasing adoption is fundamentally […]

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By Alan Hamilton on 8 April, 2021

AIOps is a Journey and a Destination

According to Gartner (Gartner and Moore), IT teams are dealing with increasing amounts of data and a wider variety of tools to monitor that data.  This is resulting in greatly increased complexity in keeping the system in a good operational state, and can cause “significant delays in identifying and solving issues”. “IT operations are challenged […]

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By Sabine Vanderlinden and Holly Cummins on 1 April, 2021

Scaling your enterprise innovation with start-up speed

Practical strategies to accelerate the delivery of your future growth initiatives A collaborative chat between Sabine VanderLinden – CEO & Managing Director – Alchemy Crew and Holly Cummins – STSM Innovation Leader – IBM Garage We do not have a choice. Our world must become comfortable living with a heightened level of uncertainty. Learning from […]

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By Sebastian Weir on 1 April, 2021

Operational Resilience in the Contact Centre: Leveraging AI to deliver Service Excellence

Operational Resilience in the Contact Centre: Leveraging AI to deliver Service Excellence   The rapid adoption of digital AI-infused engagement channels to deliver service continuity in Contact Centres is well known, but less known is how these channels can actually deliver even more value for traditionally cost and time intensive operations, these additional outputs include: […]

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By Claire Williams on 25 March, 2021

Four reasons your AI plan is failing (and how to fix them)

Despite billions of dollars spent on AI and digital-transformation programmes over the last twenty years, failure rates in delivering intended outcomes are now at about 75%. Three-quarters of these initiatives fail. Why? Because ideation is easy, and implementation is not. A good idea about how to use and automate data is not the same thing […]

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