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Converting website traffic into happy customers with a smart virtual assistant
With a long track record of guiding companies across various sectors through digital transformation, IBM Business Partner WM Promus is now focusing AI innovation. Eileen O’Mahony, General Manager at WM Promus, explains how her company helped a UK-based commercial finance brokerage enhance customer experience, and develop new sales leads using IBM watsonx and IBM […]
Reducing the time taken to write regulatory submissions – Introducing our Accelerator
The Case for Generative AI in Regulatory Acceleration Generative AI and automation are now enabling digital transformation across biopharma, allowing radical reshaping and automation of core processes – and focusing human effort where it is required. Companies embracing this approach across the whole organisation are deriving significant competitive advantage and transforming the way work is […]
Converting website traffic into happy customers with a smart virtual assistant
With a long track record of guiding companies across various sectors through digital transformation, IBM Business Partner WM Promus is now focusing AI innovation. Eileen O’Mahony, General Manager at WM Promus, explains how her company helped a UK-based commercial finance brokerage enhance customer experience, and develop new sales leads using IBM watsonx and IBM […]
Impact on Data Governance with Generative AI – Part One
Many thanks to, Dr. Roushanak Rahmat, Hywel Evans, Joe Douglas, Dr. Nicole Mather and Russ Latham for their review feedback and contributions in this paper. Introduction As artificial intelligence (AI) and machine learning (ML) technologies continue to transform industries and revolutionise the way we live and work, the importance of effective Data Governance cannot be […]
Accelerating the creation of AI-infused solutions in a hybrid environment
As a global leader in software for banks and financial services organisations, Finastra aims to bring generative AI (gen AI)-enriched solutions to its clients without limiting their options around choice of platforms. Steve Moe, Head of Technology for the Lending business at Finastra, explains how a collaborative initiative between IBM, Microsoft and Finastra, using the […]
Empowering recruiters and candidates to find each other with the help of AI
A guest blog by Richard McGawley – Founder & CEO, Jobdeck. Our recruitment platform – Jobdeck – empowers organisations to get the right messages, in the right format, to the right candidates, through the right channels. Using IBM watsonx technology, we help give employers confidence that their shortlisted candidates hit the right data points for […]
Generative AI: driving a new era of HR transformation
Helen Gowler, Partner, EMEA Talent & Transformation Lead Today, I’m proud to be part of a company that’s committed to addressing gender bias in the tech industry. IBM is pioneering the use of AI to tackle this issue, and I’m excited to contribute to this effort. Our team is developing AI models that can detect […]
Building the Future of AI Security: The IBM and Celerity Partnership
Introduction: A Story of Resilience and Innovation In the world of cybersecurity, no company is immune to risk, no matter how prepared they may seem. One prominent example was the SolarWinds breach in 2020, which demonstrated how a single vulnerability in widely used software could have far-reaching consequences across both public and private sectors. This event […]
How to accelerate your journey to SAP S/4HANA with IBM Rapid Move
Mainstream maintenance for SAP ERP 6.0 will end on December 31, 2025.[1] The clock is ticking for businesses to upgrade to SAP S/4HANA. But how can they make the move without incurring huge costs or business disruption? AI-ready, cloud-native and driven by powerful in-memory computing, SAP S/4HANA offers businesses a comprehensive solution for supporting enterprise-wide […]
How Virgin Money is Humanising Digital Experiences with AI
Today, every company is selling a digital experience – and competition is fierce. Hyper-personalisation is the new high bar for success, as customers demand relevant suggestions and seamless service. But bespoke service is not enough. Customer experiences must also be intuitive, offering people something helpful without them having to ask for it. Generative AI is […]
The interesting thing about Voluntary Carbon Markets
I have spent some time recently with people who talk a lot about Voluntary Carbon Markets (VCM) and Digital Measurement, Reporting and Verification (dMRV). It’s a new area for me, and it’s proving really interesting. The backdrop to this is that the IPCC’s 2023 Report on Climate Change warns “that there is a more than […]
Securing the AI Frontier: IBM’s Strategic Approach to Mitigating Risks in AI
From an obscure iPhone game developer to a central figure in a privacy firestorm, Hoan Ton-That’s Clearview AI made headlines in 2020 for all the wrong reasons. The company’s groundbreaking facial recognition technology, capable of matching faces to a vast database of images scraped from the internet, was already raising eyebrows. But when a security breach exposed Clearview AI’s client […]
Outsmarting the Digital Rogues: Celerity’s Journey to SOC Modernization
Remember SolarWinds? The software update that delivered malware to thousands? Imagine a legacy security system, slow and reliant on signatures, like a grumpy old guard dog. It barks at familiar threats, but this wolf in sheep’s clothing (the update) slipped right by. Hackers lurked undetected for months, finally wreaking havoc. Legacy defences? Powerless. Moral of […]
Transforming B2B Sales: Unleashing the Power of AI and Automation in Telecommunications
In the dynamic world of telecommunications, staying ahead requires constant innovation. VMO2, a renowned leader in the field, recently embarked on a journey to evaluate latest technology as an opportunity to enhance end-to-end customer experiences and automate low-value tasks within their B2B sales process. The aim was to achieve time and cost savings, while improving […]
Achieving sustainability ambitions with IBM AI technology
I recently attended The Economist Sustainability Week where I had some interesting conversations with other Heads of Sustainability. The one common thread was the belief that there’s never been a more pressing time for urgent, effective action to achieve our sustainability ambitions. We are at a critical juncture. Stakeholders are demanding a greater commitment to […]