Industries
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Safer Technology Change in the Financial Services Industry
Many thanks to Benita Kailey for their review feedback and contributions to this blog. Safe change is critical in keeping the trust of customers, protecting a bank’s brand, and maintaining compliance with regulatory requirements. The pace of change is never going to be this slow again. The pace of technology innovation, business […]
Unlocking Digital Transformation in Government
As the UK government embarks on its digital transformation journey, the challenges of adopting new technologies such as artificial intelligence (AI) and data-driven solutions are becoming more evident. From managing public trust to overcoming fragmented systems, the path is complex. Blake Bower and Giles Hartwright review the unique obstacles that the government faces and […]
Safer Technology Change in the Financial Services Industry
Many thanks to Benita Kailey for their review feedback and contributions to this blog. Safe change is critical in keeping the trust of customers, protecting a bank’s brand, and maintaining compliance with regulatory requirements. The pace of change is never going to be this slow again. The pace of technology innovation, business […]
Unlocking the Future of Financial Services with IBM Consulting at Think London 2024
In a world where financial services are evolving at an unprecedented pace, staying ahead of the curve is crucial. The recent IBM Think London event, IBM’s flagship UK event, brought together industry leaders, partners, and clients to explore how cutting-edge technologies like generative AI and hybrid cloud infrastructure are transforming the sector. For IBM […]
Accelerating the creation of AI-infused solutions in a hybrid environment
As a global leader in software for banks and financial services organisations, Finastra aims to bring generative AI (gen AI)-enriched solutions to its clients without limiting their options around choice of platforms. Steve Moe, Head of Technology for the Lending business at Finastra, explains how a collaborative initiative between IBM, Microsoft and Finastra, using the […]
Safeguarding Your Bank from Technology Supply Chain Risks: Proactive Strategies for Resilience
The New Normal: Building Resilience in a Hyper-Connected World In today’s lightning-fast digital landscape, the unexpected has become the norm. High-velocity disruptions can strike at any moment, threatening the very foundations of our interconnected world. For banks, the stakes are particularly high. The increasing complexity of technology supply chains poses a significant risk to operational […]
Unlocking the Power of ‘Team Human’ in UK Financial Services: 6 Key Technology Trends to Watch
As the world continues to evolve at an unprecedented pace, the financial services industry is facing unprecedented challenges. With the rise of new technologies, changing consumer behaviours, and shifting regulatory landscapes, it’s easy to feel overwhelmed. But as senior technology leaders in the UK banking and financial services industry, we have a choice: we can […]
How Virgin Money is Humanising Digital Experiences with AI
Today, every company is selling a digital experience – and competition is fierce. Hyper-personalisation is the new high bar for success, as customers demand relevant suggestions and seamless service. But bespoke service is not enough. Customer experiences must also be intuitive, offering people something helpful without them having to ask for it. Generative AI is […]
Streamlining Life Sciences Research: Simplifying Data Access with Design Principles
Life Sciences research and development is complicated: complex tasks are carried out in an environment of big data, specialised technology and regulated processes. The challenges of this complexity risks making processes and interactions iterative, slow and expensive. To accelerate innovation in the development of safe and effective treatments, Life Sciences organisations need to cut through these challenges […]
Hyper-personalisation: The Next Frontier in Digital Transformation
In recent years, the banking industry has witnessed a digital transformation, marked by a proliferation of features within mobile apps. However, the pursuit of adding more capabilities has reached a plateau, leading to a pivotal shift. The era of the feature war is over. This evolution is no longer merely about incorporating additional functionalities; rather, […]
Priorities for Financial Services in 2024
It is the time of the year when we do a bit of crystal ball gazing to predict the key technology trends in financial services in the new year. This is based on IBM research and our conversations with clients and industry analysts. While the economic outlook for 2024 looks better than last year, geopolitical […]
Financial Services Panel Discussion Summary
Prakash Pattni, Managing Director, IBM Cloud for Financial Services, EMEA reflects on a vibrant discussion hosted at IBM London which explored the challenges and opportunities facing fintechs and banks as they look towards the new year, with senior leaders from Lloyds Banking Group, Starling Bank, Innovate Finance and Scribe. As another transformative year in banking […]
Navigating complexity: powering better-informed decision making with Improbable Defence’s Skyral and IBM’s DSaS
Our lives are defined by unprecedented volumes of data. Massive data – what we used to call ‘big data’ – has propelled us into The Information Age and continues to drive unprecedented technological innovation. It’s transforming how we live, connect and operate. Here’s one example. The Information Age has accelerated an unfortunate but perhaps inevitable […]
Digital Transformation in Banking – Chapter Three
I am a bit of a banking nerd. I use several banks and often find myself comparing their digital banking services. They are all very good. You can securely check your balance and make a payment on your mobile app with all of them. You can also do many everyday banking tasks like move money, […]
Defence 4.0 and Enabling Capabilities in an Ecosystem
Previous IBM defence blogs we have talked about the paradigm shift to Defence 4.0 which impacts a range of business and technical dimensions. A particular challenge in this transformation, for both industry and defence, is to clearly articulate and operationalise a ‘digital ecosystem’ which is underpinned by collaboration. The benefit of an ecosystem is that […]