Converting website traffic into happy customers with a smart virtual assistant
With a long track record of guiding companies across various sectors through digital transformation, IBM Business Partner WM Promus is now focusing AI innovation. Eileen O’Mahony, General Manager at WM Promus, explains how her company helped a UK-based commercial finance brokerage enhance customer experience, and develop new sales leads using IBM watsonx and IBM […]
Reducing the time taken to write regulatory submissions – Introducing our Accelerator
The Case for Generative AI in Regulatory Acceleration Generative AI and automation are now enabling digital transformation across biopharma, allowing radical reshaping and automation of core processes – and focusing human effort where it is required. Companies embracing this approach across the whole organisation are deriving significant competitive advantage and transforming the way work is […]
Impact on Data Governance with generative AI – Part Two
Many thanks to, Dr. Roushanak Rahmat, Hywel Evans, Joe Douglas, Dr. Nicole Mather and Russ Latham for their review feedback and contributions in this paper. This blog is a continuation of the earlier one describing Data Governance and how it operates today in many businesses. In this blog, we will see how Data Governance will […]
Impact on Data Governance with Generative AI – Part One
Many thanks to, Dr. Roushanak Rahmat, Hywel Evans, Joe Douglas, Dr. Nicole Mather and Russ Latham for their review feedback and contributions in this paper. Introduction As artificial intelligence (AI) and machine learning (ML) technologies continue to transform industries and revolutionise the way we live and work, the importance of effective Data Governance cannot be […]
Accelerating the creation of AI-infused solutions in a hybrid environment
As a global leader in software for banks and financial services organisations, Finastra aims to bring generative AI (gen AI)-enriched solutions to its clients without limiting their options around choice of platforms. Steve Moe, Head of Technology for the Lending business at Finastra, explains how a collaborative initiative between IBM, Microsoft and Finastra, using the […]
Empowering recruiters and candidates to find each other with the help of AI
A guest blog by Richard McGawley – Founder & CEO, Jobdeck. Our recruitment platform – Jobdeck – empowers organisations to get the right messages, in the right format, to the right candidates, through the right channels. Using IBM watsonx technology, we help give employers confidence that their shortlisted candidates hit the right data points for […]
Generative AI: driving a new era of HR transformation
Helen Gowler, Partner, EMEA Talent & Transformation Lead Today, I’m proud to be part of a company that’s committed to addressing gender bias in the tech industry. IBM is pioneering the use of AI to tackle this issue, and I’m excited to contribute to this effort. Our team is developing AI models that can detect […]
Building the Future of AI Security: The IBM and Celerity Partnership
Introduction: A Story of Resilience and Innovation In the world of cybersecurity, no company is immune to risk, no matter how prepared they may seem. One prominent example was the SolarWinds breach in 2020, which demonstrated how a single vulnerability in widely used software could have far-reaching consequences across both public and private sectors. This event […]
How to accelerate your journey to SAP S/4HANA with IBM Rapid Move
Mainstream maintenance for SAP ERP 6.0 will end on December 31, 2025.[1] The clock is ticking for businesses to upgrade to SAP S/4HANA. But how can they make the move without incurring huge costs or business disruption? AI-ready, cloud-native and driven by powerful in-memory computing, SAP S/4HANA offers businesses a comprehensive solution for supporting enterprise-wide […]
Safeguarding Your Bank from Technology Supply Chain Risks: Proactive Strategies for Resilience
The New Normal: Building Resilience in a Hyper-Connected World In today’s lightning-fast digital landscape, the unexpected has become the norm. High-velocity disruptions can strike at any moment, threatening the very foundations of our interconnected world. For banks, the stakes are particularly high. The increasing complexity of technology supply chains poses a significant risk to operational […]
Unlocking the Power of ‘Team Human’ in UK Financial Services: 6 Key Technology Trends to Watch
As the world continues to evolve at an unprecedented pace, the financial services industry is facing unprecedented challenges. With the rise of new technologies, changing consumer behaviours, and shifting regulatory landscapes, it’s easy to feel overwhelmed. But as senior technology leaders in the UK banking and financial services industry, we have a choice: we can […]
Multi-Modal Intelligence Platform
Traditionally, data management systems provided only numerical or textual based business intelligence primarily for back-office users across finance, sales, customer management and supply chain. Today, we are increasingly seeing data management systems which drive key business functions requiring interrogation of multi-modal data sets from documents, presentations, images, videos to audio. This demands a more sophisticated […]
The use of GenAI to Migrate and Modernise Organisational Core Programming Languages
GenAI is hugely powerful and supports a diversity of use cases by focusing on routine work – allowing people to focus time on value-add tasks, thus enhancing productivity. The focus of this use case is for an organisation which had previously focussed on a legacy set of tooling and programming languages and needed a way […]
How Virgin Money is Humanising Digital Experiences with AI
Today, every company is selling a digital experience – and competition is fierce. Hyper-personalisation is the new high bar for success, as customers demand relevant suggestions and seamless service. But bespoke service is not enough. Customer experiences must also be intuitive, offering people something helpful without them having to ask for it. Generative AI is […]
The interesting thing about Voluntary Carbon Markets
I have spent some time recently with people who talk a lot about Voluntary Carbon Markets (VCM) and Digital Measurement, Reporting and Verification (dMRV). It’s a new area for me, and it’s proving really interesting. The backdrop to this is that the IPCC’s 2023 Report on Climate Change warns “that there is a more than […]