IBM, Salesforce Join Forces for AI & Connected Commerce
It’s no secret the retail industry—fueled by rapid digitization and evolving consumer expectations—has changed dramatically over the past dozen years or so. In fact, retail is a good example of an industry operating within what IBM refers to as “Chapter 2” of the digital revolution. Unlike Chapter 1, which was characterized by customer-facing innovation and […]
Making Monitoring AI Bias a Little Easier
When we launched Watson OpenScale late last year we turned a lot of heads. With this one solution, we introduced the idea of giving business users and non-data scientists the ability to monitor their AI and machine learning models to better understand performance, help detect and mitigate algorithmic bias, and to get explanations for AI […]
Intent: the New Critical Success Factor in Creating AI
AI is a transformative and exciting technology that will no doubt reshape the way we live and work for decades to come. That said, we need to be extremely thoughtful and intentional about how we design these solutions. Those who design, develop, and deploy AI are responsible for ensuring that every solution they create has […]
Achieving Competitive Advantage in the Sports Industry
Sports clubs and organisations command loyalty and drive passion like no other industry. They create communities, divide families and generate debate thousands of miles away from the pitch with fans from all over the world. There are few moments in a sports fan’s life that are as euphoric as seeing their favourite team or hero […]
Toronto Raptors Use Data-Driven Command Center on Path to NBA Finals
For the first time in their 24 years as an NBA franchise, the Toronto Raptors are in the NBA Finals, squaring off against the Golden State Warriors in the best of seven games series. The Raptors are going up against one of the most talented and accomplished NBA teams. The Warriors are the defending NBA […]
Freshwater Scarcity: Calling on You to Help Improve Access
Meda is a large village on an Ethiopian plateau with a steep gorge that cuts the village in half. Letikiros Hailu was born in the south side of Meda, and from a young age, like all girls her age, most of her time was spent walking and waiting for water. Beginning at eight years old, […]
Medicine and the Message: Consumer Engagement and the Power of Nontraditional Data
The journal Health Affairs estimates that the U.S. spends nearly $500 billion annually on pharmaceutical treatments. Focusing on clinical value alone isn’t enough to meet business growth targets — customer experience plays a critical role in long-term brand success. But experience doesn’t occur in isolation: To win trust and boost spending, pharma brands must use […]
Could Autonomous Car Technology and AI Transform Homecare for the Elderly?
With backgrounds in medicine and health economics, we have long been interested in how the latest technologies can augment our ability to care for each other. Today, with the world’s population over 60 expected to more than double by 2050, growing faster than all other younger groups, the need for more innovative, scalable approaches to […]
AI Comes to Life in London’s Barbican Exhibition
The Barbican Centre in London today opened its doors to a new “festival-style” exhibition, AI: More than Human, which explores creative and scientific developments in artificial intelligence (AI) through the years. This groundbreaking exhibition endeavors to demonstrate and illustrate the potential that AI systems hold to revolutionize our lives. Since the term “artificial intelligence” was […]
How IBM’s ‘Team Able’ Runs Through Accessiblity Challenges
On, Thursday, May 16, IBM site locations and iX Design Studios across the U.S. will celebrate the eighth annual Global Accessibility Awareness Day (GAAD) – a worldwide observation to raise awareness of digital access and inclusion issues for people with disabilities. As an IBMer with a disability, and a founding member of IBM’s Team Able, […]
Tech for Good: Building New Collar Skills
Intelligent automation is disrupting and transforming economies around the world, and France is among them. While French unemployment declined in 2018 it is still among the highest in Europe, at nearly 9 percent. Despite this fact, some companies still struggle to find candidates with the necessary skills and expertise needed to compete in the 21st […]
IBM Watson Wins Prestigious Gottlieb Duttweiler Prize
Switzerland’s Gottlieb Duttweiler Institute has awarded IBM Watson the 13th Gottlieb Duttweiler Prize in recognition of the crucial role artificial intelligence will play in helping humanity address some of the world’s greatest challenges. John E. Kelly III, IBM’s Executive Vice President, accepted the award on behalf of IBM during a special ceremony on May 7 […]