Automation

By Carmel Duffy on 19 January, 2022

Intelligent automation to drive the next wave of business transformation

Every business is looking for new ways to grow revenue, increase productivity and streamline operations—priorities that are at the heart of winning in a competitive landscape. Since the start of the pandemic, many organizations have fast-tracked their digital transformation efforts to support those priorities, introducing chatbots, robotic process automation (RPA) and machine learning (ML) into […]

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By David Terrar and Nektarios Singh on 19 May, 2020

Automation – the past, present and future

Learning from the past, present and future of automation Is there anything new in the idea that automation, robotics and artificial intelligence (AI) are a threat to our jobs and livelihoods? The “rise of the machines” has been happening steadily since the first industrial revolution and gaining pace throughout the last two centuries, transforming everything […]

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By Chris Nott on 24 June, 2019

What can government learn from Wimbledon’s AI video highlights?

In part one of this series of three blog posts, I explored how IBM and Wimbledon innovates to deliver a fabulous digital experience for fans.  In this second part, I look at what government can learn from Wimbledon’s use of artificial intelligence (AI) in automating the video production of match highlights. Automating video production Consumer […]

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By Chris Nott on 26 February, 2019

Gaining the information advantage

Government departments are facing varied and evolving threats. These are often asymmetric and demand speed and agility by Governments to understand and counter adversaries that include serious organized crime, fraudsters, insurgencies and terrorism. It is not limited to defence and public safety organisations, but affects departments collecting taxes and providing benefits. Cloud computing offers new […]

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By Tony Storr on 30 January, 2019

The golden rule of automation

It’s easy to assume that automation is all about process. But businesses often take a somewhat over-simplified view of how it can bring about improved performance – particularly in the longer term. There are, of course, huge benefits to be gained from holistically addressing organisation-wide processes and identifying repetitive, manual tasks that could be undertaken […]

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