Artificial Intelligence
Converting website traffic into happy customers with a smart virtual assistant
With a long track record of guiding companies across various sectors through digital transformation, IBM Business Partner WM Promus is now focusing AI innovation. Eileen O’Mahony, General Manager at WM Promus, explains how her company helped a UK-based commercial finance brokerage enhance customer experience, and develop new sales leads using IBM watsonx and IBM […]
Reducing the time taken to write regulatory submissions – Introducing our Accelerator
The Case for Generative AI in Regulatory Acceleration Generative AI and automation are now enabling digital transformation across biopharma, allowing radical reshaping and automation of core processes – and focusing human effort where it is required. Companies embracing this approach across the whole organisation are deriving significant competitive advantage and transforming the way work is […]
Converting website traffic into happy customers with a smart virtual assistant
With a long track record of guiding companies across various sectors through digital transformation, IBM Business Partner WM Promus is now focusing AI innovation. Eileen O’Mahony, General Manager at WM Promus, explains how her company helped a UK-based commercial finance brokerage enhance customer experience, and develop new sales leads using IBM watsonx and IBM […]
Impact on Data Governance with Generative AI – Part One
Many thanks to, Dr. Roushanak Rahmat, Hywel Evans, Joe Douglas, Dr. Nicole Mather and Russ Latham for their review feedback and contributions in this paper. Introduction As artificial intelligence (AI) and machine learning (ML) technologies continue to transform industries and revolutionise the way we live and work, the importance of effective Data Governance cannot be […]
Accelerating the creation of AI-infused solutions in a hybrid environment
As a global leader in software for banks and financial services organisations, Finastra aims to bring generative AI (gen AI)-enriched solutions to its clients without limiting their options around choice of platforms. Steve Moe, Head of Technology for the Lending business at Finastra, explains how a collaborative initiative between IBM, Microsoft and Finastra, using the […]
Empowering recruiters and candidates to find each other with the help of AI
A guest blog by Richard McGawley – Founder & CEO, Jobdeck. Our recruitment platform – Jobdeck – empowers organisations to get the right messages, in the right format, to the right candidates, through the right channels. Using IBM watsonx technology, we help give employers confidence that their shortlisted candidates hit the right data points for […]
Generative AI: driving a new era of HR transformation
Helen Gowler, Partner, EMEA Talent & Transformation Lead Today, I’m proud to be part of a company that’s committed to addressing gender bias in the tech industry. IBM is pioneering the use of AI to tackle this issue, and I’m excited to contribute to this effort. Our team is developing AI models that can detect […]
Building the Future of AI Security: The IBM and Celerity Partnership
Introduction: A Story of Resilience and Innovation In the world of cybersecurity, no company is immune to risk, no matter how prepared they may seem. One prominent example was the SolarWinds breach in 2020, which demonstrated how a single vulnerability in widely used software could have far-reaching consequences across both public and private sectors. This event […]
How Virgin Money is Humanising Digital Experiences with AI
Today, every company is selling a digital experience – and competition is fierce. Hyper-personalisation is the new high bar for success, as customers demand relevant suggestions and seamless service. But bespoke service is not enough. Customer experiences must also be intuitive, offering people something helpful without them having to ask for it. Generative AI is […]
Securing the AI Frontier: IBM’s Strategic Approach to Mitigating Risks in AI
From an obscure iPhone game developer to a central figure in a privacy firestorm, Hoan Ton-That’s Clearview AI made headlines in 2020 for all the wrong reasons. The company’s groundbreaking facial recognition technology, capable of matching faces to a vast database of images scraped from the internet, was already raising eyebrows. But when a security breach exposed Clearview AI’s client […]
Transforming B2B Sales: Unleashing the Power of AI and Automation in Telecommunications
In the dynamic world of telecommunications, staying ahead requires constant innovation. VMO2, a renowned leader in the field, recently embarked on a journey to evaluate latest technology as an opportunity to enhance end-to-end customer experiences and automate low-value tasks within their B2B sales process. The aim was to achieve time and cost savings, while improving […]
AI and the Changing Nature of Work
As companies look ahead to 2024, we can be confident that deploying AI will be high on the business agenda. For those business leaders looking to harness AI to boost productivity, one critical area to explore should be AI in the workplace. The use of AI and machine learning in the workplace is not particularly […]
Will GenAI bring us greater operational agility?
It has been quite an exciting summer for tech in government, with the buzz around Generative AI rippling across Whitehall. 80% of all public and private sector organisations will have incorporated AI into their business processes during the next three years. GenAI raises some interesting questions about whether the public sector can effectively use it […]
Unlocking the power of data with artificial intelligence to accelerate innovation
Unlocking the power of data with artificial intelligence to accelerate innovation Data is the lifeblood of business – it drives innovation and enhances competitiveness. However, its importance was brought to the fore by the pandemic as lockdowns and social distancing drove digital transformation like never before. Forward-thinking businesses have started to grasp the importance of […]
IBM and Adobe: Empowering Creativity
IBM and Adobe: Empowering Creativity Creative leaders and their teams with enterprise-scale content outputs have hit the limits of complexity in creating, managing and optimising their content for a great, personalised customer experience. To empower creative teams to deliver quality at scale and speed, Adobe and IBM have teamed up to bring an end to […]