Perspectives
Black Friday and beyond – How omnichannel strategies deliver industry-leading growth rates
For retailers, heads of e-commerce, and any executive focused on transformation in the B2C and B2B worlds, Black Friday delivers illuminating insights. Here’s the stat that caught my eye: seven retailers outperformed Amazon in year-on-year growth during the Black Friday week. Given what we know about Amazon, this seems incredible. In Europe we saw some […]
Business Platforms: Rethinking your Experience
“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” (Maya Angelou) A few years ago I was having breakfast on a small island in the Grenadines. One of the staff expressed his concern at the mosquito bites on my […]
Black Friday and beyond – How omnichannel strategies deliver industry-leading growth rates
For retailers, heads of e-commerce, and any executive focused on transformation in the B2C and B2B worlds, Black Friday delivers illuminating insights. Here’s the stat that caught my eye: seven retailers outperformed Amazon in year-on-year growth during the Black Friday week. Given what we know about Amazon, this seems incredible. In Europe we saw some […]
Innovation through data – The Right Road Ahead
For the last few years, there has been considerable confusion amongst construction product manufacturers regarding how to make their “BIM” (Building information modelling) information available to the market. With a lack of standards and guidance, manufacturers are struggling to effectively communicate and keep their product information up to date. This represents a risk to the […]