Industries
Discover how IBM's breakthrough technologies are transforming industries with smarter ways to do business, new growth opportunities and strategies to compete and win.
Blockchain: empowering retailers to forge stronger links with customers
Of all the new technologies that have come to prominence over the past decade, none has received more attention—or more hype—than blockchain. However, it’s only now that the cryptocurrency bubble is deflating that blockchain’s true potential value for businesses is coming into focus. At IBM, one of the key blockchain “centres of gravity” is for […]
Love – 30: IBM and Wimbledon celebrate 30 years of Technical Partnership and Innovation
With the All England Lawn Tennis and Croquet club readying themselves to open the doors for Wimbledon 2019 on July 1st, IBM will be celebrating a three-decade partnership of technological innovation with the world’s most prestigious tennis tournament. Both parties are busy preparing themselves to serve up the best fan engagement experience to date, powered […]
Blockchain: empowering retailers to forge stronger links with customers
Of all the new technologies that have come to prominence over the past decade, none has received more attention—or more hype—than blockchain. However, it’s only now that the cryptocurrency bubble is deflating that blockchain’s true potential value for businesses is coming into focus. At IBM, one of the key blockchain “centres of gravity” is for […]
Hyper-localised retail: Stay relevant with local data
Originally published in Essential Retail. Modern consumers have drastically changed the retailing landscape as their expectations can be instantly satisfied across multiple channels and locations. As a consequence, proximity and relevance are key to retailers seeking to keep their competitive edge and delight their shoppers through unique in-store experiences. Retailers aim to achieve efficiency and […]
Blockchain Project Roadmap
Over the past month, Stacy and her peers – all department head of a large government agency – have been frequently exposed to dozens of articles and events around blockchain, talking about the great potential it could unlock in the government domain. Yet, she and her colleagues are struggling to see a feasible approach to […]
Pitching for Success: Deepening Customer Engagement with AI
News reports tend to sensationalise the existing state and future potential of AI technology, leading to unrealistic expectations in the business community and generating unfounded concerns in wider society. Thanks in part to the hype surrounding AI, many C-level executives are unsure how they can add value to their organisations with the technology. Recent research […]
Employee Experience: Making work worthwhile
Why employee experience is a deal-breaker for successful companies In recent years, organisations have ploughed resources into enhancing the customer experience. This is, and will always be, an important focus area. But IBM research shows that employee experience is just as vital to the productivity and resilience of a business. As we discussed at the […]
Making tomorrow: why culture matters most when it comes to AI
Welcome to our HR Modernization Playbook: Tomorrow’s people – Why HR matters more than ever in the age of artificial intelligence. Digital transformation is happening faster than ever. The adoption of artificial intelligence (AI) and automation will redefine jobs, enhance employee productivity and accelerate workforce development. In fact, skills and culture – not technology – […]
Getting banks smarter with mortgages
Leading a revolution in the mortgage market Choosing a mortgage is one of the most important financial decisions most consumers ever make. It can also be a difficult one to get right. The days of the 20-year mortgage taken out with the family bank is receding; customers are shopping around for the best deals, both […]
Cloud computing: Unlocking its power for government
Originally published in New Statesman. For most of the UK population, cloud-based services are part of everyday life, from online banking and social media to service oriented businesses like Uber. Without equivalent services the government risks falling short of expectations. Cloud computing is more than an internet-based platform. Harnessing it unlocks the potential to create […]
From old to new: the evolution of HR
Welcome to our HR Modernization Playbook: Tomorrow’s people – Why HR matters more than ever in the age of artificial intelligence. Digital transformation is happening faster than ever. The adoption of artificial intelligence (AI) and automation will redefine jobs, enhance employee productivity and accelerate workforce development. In fact, skills and culture – not technology – […]
Virtual Retail – How AI is enabling a dialogue to make customer engagement personal
Retailers are on the front line of a dramatic shift in the way customers engage with businesses. The internet and smartphones have ushered in an “always-on” culture whereby we expect to be able to find everything we want and need at the swipe of a screen, to be delivered at a time that suits us. […]
Using blockchain to improve public safety
Graham is an officer in his country’s counter terrorism police force. Since the rise of social networks, he can draw on many information sources in his investigations and exploit the recent advances in big data technologies. Graham investigates counter terrorism cases where sharing information on threats with intelligence agencies around the globe would be beneficial. […]
Blockchain and Government: International Taxation
It’s the same old story. International companies and cross-country commuters file their huge bulk of tax declarations once a year. Nancy’s department is responsible for checking these declarations against international tax treaties and local taxation rules, interacting with the companies, employees and other tax authorities to clarify issues and to correct the values where necessary. […]
HR, disrupted: six things to get the board on board with AI
Welcome to our HR Modernization Playbook: Tomorrow’s people – Why HR matters more than ever in the age of artificial intelligence. Digital transformation is happening faster than ever. The adoption of artificial intelligence (AI) and automation will redefine jobs, enhance employee productivity and accelerate workforce development. In fact, skills and culture – not technology – […]