Industries
Discover how IBM's breakthrough technologies are transforming industries with smarter ways to do business, new growth opportunities and strategies to compete and win.
How can you drive meaningful change in your organisation?
Recent innovations in Artificial Intelligence (AI), automation and robotics have the potential to revolutionise business as we know it, with each of these cutting-edge technologies promising to deliver greater productivity, increased efficiency and enhanced decision making. While most businesses are keen to harness the power of AI and automation, many organisations struggle to drive real […]
Ready to thrive in a new age of evolving tastes, emerging technologies and disrupted markets?
Every business will face fresh challenges in the years ahead thanks to evolving markets, advances in technology and fast-changing consumer expectations. Yet, for telecommunications, media and entertainment companies the pace of change is especially swift and the challenges that they face are acutely complex. Meeting the needs of a data-hungry tomorrow Companies operating in these […]
Understanding visibility in a time of change
From inventory levels to trade barriers, awareness of the position and flow of your supply-chain is more valuable than ever Supply-chain professionals who are looking for new technologies to lower costs and increase profits are bombarded with one term more than almost any other: visibility. It’s the catch-all buzzword in supply chain, but its meaning […]
Banks, clouds and castles; the growth of cloud computing in banking
The castle walls of these incumbent banks are starting to open and the opportunities beyond the constrained world of the fortifications are tremendous The growth of cloud computing across all industries has been well documented. Across the board, the barriers to adoption (both perceived and regulatory) are being lowered. When it comes to Financial Services, […]
Open Banking: Cross-industry use cases
The two most common use cases associated with the Payment Services Directive II (PSD2) and Open Banking are account aggregation and payment initiation – typically talked about in the context of benefiting a third-party provider (TPP). However, we know that the ripples of PSD2 are not just limited to the financial services industry. Other industries […]
How AI is transforming the e-commerce customer experience
As little as ten years ago, most of us did not yet own a smartphone. The idea of self-driving cars, drones and augmented reality devices still seemed like the notions of far-fetched science fiction. Fast forward a decade, and few could have predicted how quickly the pace of innovation and change would increase. From Amazon […]
What can retailers learn from Wimbledon’s fan engagement?
Like retailers, Wimbledon are in an industry going through unprecedented change where the ability to recognise – and address – market disruption is more critical than ever. Wimbledon are not only a sports tournament, they see themselves as a data-driven media business where being first to share insights and high video quality content is a […]
What can government learn from Wimbledon’s one chance to deliver?
In this third and final blog post on what government can learn from Wimbledon, I discuss how Wimbledon uses cloud to meet huge fluctuations in demand for its digital platforms and how it ensures its services are accessible for fans throughout The Championships. My previous posts in this series explore innovating fabulous services and use […]
Emerging Tech at SW19
IBM Technology Garden Every year, IBM has a Kiosk at Wimbledon where members of the public can come in and find out what we do to support The Championships as well as how some of the IBM technology we use works. For 2019, IBM have partnered with a data visualisation studio to build “The IBM […]
What can government learn from Wimbledon’s AI video highlights?
In part one of this series of three blog posts, I explored how IBM and Wimbledon innovates to deliver a fabulous digital experience for fans. In this second part, I look at what government can learn from Wimbledon’s use of artificial intelligence (AI) in automating the video production of match highlights. Automating video production Consumer […]
What can government learn from Wimbledon’s fabulous innovative services?
2019 marks 30 years of technology and innovation partnership between IBM and Wimbledon, a relationship underpinned by assured delivery of data and digital experience to millions around the world. Wimbledon has transformed itself into a data driven media organization continually innovating to sustain its position as the world’s top tennis tournament. Using the latest technologies […]
IBM serving up ace AI at Wimbledon 2019
Wimbledon is the tennis tournament every player dreams of winning and one of the highlights in the sporting calendar. As the world’s leading tennis tournament their brand focus is “in pursuit of greatness” demonstrating their continual desire to strive to be the best while also acknowledging that is a continual journey. For the last 30 […]
IBM and the NHS: Working in Partnership
As a new generation of technology is changing our lives there are no shortage of opportunities for technology to revolutionise the National Health Service (NHS). But it’s not just about getting the current systems working better for the 1.4 million NHS staff and over a million patients the NHS sees every day. As I discussed […]
Becoming a data driven government – Part 2
In the first part, I described the motivations for government to be data driven and the challenges to achieving this at enterprise scale. Success factors I see five major areas that need to change for Government departments to become data driven. Skills and culture The most significant change comes when business leaders recognise the advantages […]
Becoming a data driven government – Part 1
22% of governments have adopted cognitive computing by piloting or operating services versus 26% in other industries according to a recent survey by the IBM Institute for Business Value. Cognitive government We have seen Government successfully move on-line in recent years to deliver multi-channel services to citizens, often by using technology platforms. Historic siloed applications […]