Industries
Discover how IBM's breakthrough technologies are transforming industries with smarter ways to do business, new growth opportunities and strategies to compete and win.
Managing Regulations and Risk in Financial Services: Exploring the benefits of a hybrid cloud environment
Managing Regulations and Risk in Financial Services: Exploring the benefits of a hybrid cloud environment. Banks have ramped up adoption of cloud technology in the past few years, fuelled by greater understanding of the technology and changing regulations in many jurisdictions, as well as its deployment by the challenger banks, which has proved in practice […]
Privacy Preserving Health Credentials Can Help Get Us Back to Normal
The COVID-19 pandemic has dramatically accelerated the need for public and private sector organisations to rethink their use of shared spaces to help keep employees and citizens safe. As we move forward toward not only a return to the workplace but the return to ‘normal’, the use of health credentials – for example a credential […]
Managing Regulations and Risk in Financial Services: Exploring the benefits of a hybrid cloud environment
Managing Regulations and Risk in Financial Services: Exploring the benefits of a hybrid cloud environment. Banks have ramped up adoption of cloud technology in the past few years, fuelled by greater understanding of the technology and changing regulations in many jurisdictions, as well as its deployment by the challenger banks, which has proved in practice […]
How COVID-19 has accelerated digital transformation – and how to stay ahead in 2021
The disparity between digital haves and have-nots has never been greater, but it’s never too late to innovate. The mounting pressure for businesses to fast-track their digital transformation journeys was kicked into overdrive in 2020. While the bell has long been chiming for businesses to rapidly adapt, harness the power of data and streamline their […]
Let’s get personal: CX transformation to a segment of 1
There are broadly three intertwined factors that are driving transformation in customer experience in 2020. And, while wrestling with the complexity behind such change can be daunting, the upside for businesses who get it right can in itself be transformational. The first driver here is customers themselves. In a year that has accelerated online interaction […]
CBM4Cloud Workshops
CBM4Cloud Workshops Since the turn of the year, alongside my usual job responsibilities, I have found myself running Component Business Model for Cloud (CBM4Cloud) workshops with our Public Sector clients. For those who are not aware, a CBM4Cloud workshop is a method that IBM uses (with or without a client) to understand the client landscape […]
Post-pandemic thinking: how industries can break out of survival mode
The pandemic continues to dominate news headlines around the world. The ongoing pressures of the health crisis emphasise how critical remote working, business agility and digital customer engagement are to business. Business leaders the world over are reflecting on the need to build resiliency, flexibility and agility into their organisations (I explore some of my […]
Emerging stronger and smarter: A three-stage strategy to help clear the NHS backlog and build operational resilience post-lockdown
As the UK steels itself for potential further waves of COVID-19, we are still calculating the toll on our health service. With NHS resources significantly consumed by the pandemic, what will be the impact on healthcare provision in the medium term, and how can technology help alleviate the pressure? A new Ipsos MORI online poll […]
How Extreme Automation Can Shape the Future of KYC
Celent estimated that the total IT and operational spend on AML and KYC activities by European financial institutions in 2019 has reached $12.5 billion. Despite of the increasing amount of investment on resources in the KYC process, financial institutions still face a number of major challenges and risks of hundreds of millions of dollars’ fines […]
How Think Digital Summit UK & Ireland 2020 can help us all Emerge Smarter
If you’d asked any of us a year ago where we’d be today, would we have even got close? Our current situation is not just changing the way we live and work, it’s also accelerating the pace of transformation – fast. And while it’s important to take these challenges in our stride, what we do […]
IBM Cloud for Financial Services
Balancing innovation, agility and regulatory responsibility Financial Institutions in the United Kingdom have been at the forefront of digitalisation transformation, until now this has been primarily led by financial technology (FinTech) companies due to them being born on the cloud. Unencumbered by legacy systems and complex integrations has allowed them to innovate faster, innovating faster […]
IBM Cloud for Public Sector in the UK
UK Government and IBM sign public cloud agreement to accelerate innovation across the public sector If you follow me on Twitter or LinkedIn you may have seen me in a short video sharing excellent news: the UK Government and IBM have signed a Memorandum of Understanding (MOU) for IBM Cloud. This is a first for […]
From crisis to clarity: How short-term supply chain problems can deliver long-term gains
The COVID-19 pandemic continues to reshape our world in unpredictable ways. It’s a safe bet that millions of people now have a better understanding of the global supply chain than they did a month ago. That complex and interconnected chain is the reason why some store shelves remain empty and why others will be full […]
Finding the right fit: why AI is the solution to the sustainable fashion crisis
From personal recommendation engines to augmented reality fitting rooms, there is no doubt that emerging technologies are transforming the world of fashion. But there is a sustainability crisis casting a shadow over the industry and at this month’s London Fashion Week sustainability is going to be a hot topic – the British Fashion Council’s theme […]
Who Said Stores are Dead, Long Live the Connected Store…
As a repeat attendee at NRF’s Big Show in New York, I have seen a notable shift in theme from “omni-channel retailing” to the “Connected Store”. With retailers putting more and more connected devices and technologies in the store, and industry suppliers embedding AI in evolving solutions, it’s apparent that retailers have a wealth of […]