Connecting Collaboration and Cognitive for Better Customer Service
No matter how fast technology changes, there are certain things that don’t change. When it comes to customer service Japan is famous for its high standard of respect, politeness and personal assistance to every customer. Japan is also known for innovation and unique approaches to customer service in retail, hospitality, transport and many more, including […]
Getting Onboard the Future of Transportation Today
We have all been imagining a future with self-driving vehicles for a while now, but the truth is you don’t need to leap years ahead to find them. Transportation industry leaders have made some incredible technology breakthroughs that have brought us much closer to the reality of driver-less vehicles. The technology is here, but how […]
How to Architect a Cognitive Future for Business
Erewhon (1872). Metropolis (1927). The Day the Earth Stood Still (1951). 2001: A Space Odyssey (1968). Star Wars (1977). War Games (1983). The Terminator (1984). Short Circuit (1986). A.I. Artificial Intelligence (2001). I, Robot (2004). WALL-E (2008). Ex Machina (2015). Many of these titles probably sound familiar to you. For a long time now, the […]
New Collaboration Opens Doors to Advanced Genomic Health Research
Geoffrey Ondrich was diagnosed with autism when he was a child. But like so many cases of the disorder, his parents never understood what caused his condition. That was until Dr. Micheil Innes asked the family to participate in a genetic research study. A detailed analysis of Geoffrey’s and his parent’s DNA by a clinical […]
How a Cognitive Caddy Could Help Your Golf Game
Jordan Spieth is not the longest driver on the PGA tour. In fact, he’s 49th. He’s also not the most accurate driver on tour at 91st. And he’s 124th in hitting greens in regulation. In category after category, Spieth’s rankings would lead you to believe that he’s a middle-of-the-pack golfer at best. And yet, he […]
Collaborating for Change: Cognitive Computing Meets Diabetes
As a primary care physician, I’ve seen first-hand the devastating impact that chronic conditions such as diabetes can have on individuals and the healthcare industry as a whole. Nearly 30 million people in the U.S. today are living with diabetes, where an additional 86 million have prediabetes, whether they are aware of it or not […]
Making Travel Personal Again With Watson
Did you know that the average traveler visits 38 sites before making a booking?* Or that 44% of corporate travelers spend up to 60 minutes booking travel during working hours?** This is considerable lost productivity. Online travel agencies have focused their resources on optimizing the booking experience on their sites for years, and have become […]
Training Watson To Be Your Musical Muse
Watson already helps chefs and home cooks alike come up with never-before-eaten recipes. It also assists artists and helped one color coordinate a mural, and another make a cognitive dress for the Met Gala in New York. Now researchers are working to make the system capable of collaborating with musicians to produce original songs and scores. […]
Data Scientists Help Unlock the Value of Data in Business
The data scientist, a profession barely mentioned 10 years ago, has grown in importance to become among the most sought after in the United States. That’s because the volume of data organizations must contend with is so overwhelming it’s impossible to find the insights needed to make strategic decisions. A data scientist has the skills to analyze […]
IBM and Cisco Team on Cognitive and Edge Analytics
Thanks to the Internet of Things (IoT), billions of interconnected devices and sensors are gathering vast amounts of real-time data about the world in which we live. In fact, according to experts, IoT is set to become the single greatest source of data on the planet. The question now is, how does businesses gain insight […]
Enabling Smarter Payments with Cloud
As consumers embrace new technologies, they expect a great user experience and security features that are second-to-none. From a payments perspective, we at Interac have seen massive shifts in consumer behavior that reflect the adoption of new, secure technologies. For example, since we began our migration to chip card technology in 2009, we have seen […]
How Cognitive Computing Can Drive Sustainability
Around the world, sustainability is increasingly being adopted as a social objective and a political need. Though approaches and pace differ from region to region, nearly every nation is starting to focus on making electric supply more sustainable. How sustainability is embraced as a core business element in the electric industry varies globally and ranges from […]