Digital Transformation
Why the Future of Financial Services Lie in Extreme Digitization
Three years into a global COVID-19 pandemic and financial services firms are beginning to face a different market landscape. The biggest change is customer expectations. After shifting to a more digital lifestyle, retail and business customers want the same level of seamless experience that fintechs, virtual banks, platform players, and SaaS applications offer. It’s […]
科技工具非萬能 智能工作流如何為嶄新商業模式領航？
(文章於2021年8月28日在香港經濟日報網站刊登) 新冠肺炎疫情衝擊全球經濟，逼使各行各業加快數碼轉型（Digital Transformation）及嶄新商業模式，各種創新科技也因此加速普及。個別科技工具或許能助企業暫時減輕負擔或紓解燃眉之急，但它們並不是萬靈丹。 舉個例，企業可以運用人工智能分析產品銷售的狀況並藉此作出改善建議；但要真正收效，企業就必須根據這些分析和建議，持續地改革產品研發、製造以至物流等環節。要真正發揮創新科技的效力，智能工作流（Intelligent Workflow）的革新才是關鍵。
Why the Future of Financial Services Lie in Extreme Digitization
Three years into a global COVID-19 pandemic and financial services firms are beginning to face a different market landscape. The biggest change is customer expectations. After shifting to a more digital lifestyle, retail and business customers want the same level of seamless experience that fintechs, virtual banks, platform players, and SaaS applications offer. It’s […]
How HKTDC Reimagined Digital Sourcing In The Cloud
The vulnerability of supply chains was put on full display when COVID-19 struck. It exposed the risks of global interdependence and the fragility of global supply chains.[1]
Laying the Digital Foundation for Becoming an Innovative Insurer
How IBM’s ability to simplify IT service management with cloud freed AXA to accelerate its digital transformation, drive innovation, and reimagine their customer value proposition. For AXA Hong Kong and Macau (AXA), the market landscape was changing fast. A strong international customer base built by offering protection, wealth management, and retirement solutions was no longer […]
企業重啟數碼轉型 配對初創力量可加速突破
(文章於2020年11月30日在香港經濟日報網站刊登) 現時全球的政經局勢未算明朗，惟經濟周期循環不息，加上香港人擅長打「逆境波」，大家都相信，總會有雨過天晴的一天。 對於香港的營商環境而言，今年有兩項來自資訊科技範疇的利好因素。首先，政府將於今年稍後公布新版本的《香港智慧城市藍圖 》，繼續推動香港建設智慧城市的工作。此外，5G流動通訊服務也在香港推出。部分具前瞻性的本地企業，已在積極部署，希望借助上述因素，加快重回增長軌道。
Creating the Foundation for Finance Transformation
At Generali Hong Kong, we knew it was time to transform our way of doing business. We were growing fast in a market that was also evolving quickly. There has always been a need to reduce the complexity in the way insurance business is conducted without compromising the regulations, and with rising customer expectations […]
Architecting Banking 4.0 with IBM’s New Innovation Unit
Banks throughout the world is consistently ranked at the top as one of the most trusted institutions. They want their banks to offer a safe foundation for their financial planning. And banks made it their priority. The health pandemic changed this concept of trust. We have seen significant up take on digital access to banking […]
How Banks Can Drive a Post Pandemic Renaissance: Journey to the Next Normal
The COVID-19 outbreak is impacting all segments of the financial services industry from retail banking, transaction banking, corporate banking to investment banking. Facing operational stress, concerns about employee health and working environment, market volatility and other issues, banks have responded with multiple actions including the shift to mostly remote working environments, enabling employees to assist […]