Automate work and accelerate business growth

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Many companies need help to navigate the rapid changes that define today’s business environment. To improve their responsiveness and flexibility, they are looking for new ways of conducting business, rethinking their processes, and investing in digital transformation projects to increase the robustness of their operations. They rely on business automation technologies to cut out repetitive tasks and low value work whilst making each step of their business more transparent and traceable. Finally, many embrace Artificial Intelligence to augment their capabilities and enrich their ways of doing business. To meet their digital transformation goals, they team up with experienced and well-recognized companies to assist them with the definition and deployment of the required strategic initiatives.

“At Amexio, we have a proven track record in the deployment and implementation of complex and broad-based automation projects. We have accompanied and serviced many Clients from a multitude of sectors and at different content management and process automation maturity levels.”

Giuseppe Contino, General Manager, Amexio Belgium & Luxembourg

To achieve further process and quality improvements without growing operating costs, several Amexio Clients have decided to invest in an end-to-end platform to modernize their legacy content management environment. Their platform of choice is the IBM Cloud Pak® for Business Automation, an integrated platform of automation capabilities designed to help all types of projects small and large, improve employee productivity, and deliver better end-to-end customer journeys while cutting down the burden of governing content and processes.

“Many companies handle large volumes of daily document exchanges with external parties. Each of these documents must be validated, traceable and auditable as they get processed through the different steps of the business. This is true in banking, insurance, accounting, auditing, engineering, and many other sectors. The nature of the business may be different, the challenge remains the same: growing the business whilst keeping costs and exposures under control. This is where digitalization and Enterprise Work Management come into play.”

Giuseppe Contino, General Manager, Amexio Belgium & Luxembourg

Nowadays, Clients consider multiple factors before investing in new projects and technologies. They want to experience firsthand that the expected technical and business outcomes can and will be met. Clients also want to assess the skills and expertise of their service delivery provider before committing to any medium to large transformation engagement. In a sense, they want to prove the pudding before eating it.

“Today, clients expect more than a presentation before investing in the latest technology. Oftentimes, the best way to meet the demand is to set up a proof-of-concept environment with the Client. It allows the provider to demonstrate its expertise, show the value of the proposed solution and, validate that the expected outcomes can be met. The teams at Amexio have proven time and time again the flexibility, benefits, and value of this approach.”
Peter De Locht, Business Development Manager, Arrow ECS Belgium & Luxembourg

Though tactical wins are desirable, most digital transformation projects span over a period of months. Therefore, it is important for Clients to make the right choices and invest in future proof technologies. For instance, a company may not be ready to immediately transition to a container-based architecture or run workloads in the cloud. Irrespective of the starting point, keeping architecture and deployment options open is a must.

“IBM Cloud Paks are perfectly suited for this as they allow Clients to deploy use cases literally anywhere.”
Giuseppe Contino, General Manager, Amexio Belgium & Luxembourg

Through the digitalization of core business processes, Clients manage to streamline work and boost operational efficiency. This leads to productivity gains through the reduction of repetitive and manual tasks, leaving room for people to focus on higher-quality work and proactive problem solving. Process automation enhancements also result in improved customer experience – at the time of onboarding and during normal operations. With the new model in place, the Client’s customers are no longer fenced on the periphery of the system, they are empowered to act as direct business process contributors are kept up to date on the status of their cases.

“In our experience, companies typically benefit from the automation and streamlining processes with IBM Cloud Pak for Business Automation in multiple ways, among others, the following.”
Giuseppe Contino, General Manager, Amexio Belgium & Luxembourg

About Amexio :

Amexio Luxembourg
Philippe de Ville
pdeville@amexio.lu
+352 661 954 378