• Currently a contented retiree with interests in travel, Make-a-Wish volunteer work, photography, building Lego remote control models and wooden ship models, drawing/painting, golfing, pickle ball, skiing and archery • 20 years as a business process management consultant, improving processes for US organizations including the federal government, state governments, banking and financial institutions • 30 years with IBM Canada in sales, software development, marketing and business transformation consulting • Three-time encounter with the Advanced Control System (ACS) as a developer, then installer at the Imperial Oil Limited (IOL) Strathcona refinery and later as senior development manager supporting the product worldwide