Samir Gupta
Is your supply chain your competitive advantage?
87% of CSCOs consider proactive mitigation of risks and disruption critical, yet only 36% say they are adequately equipped to do so.1 Most businesses today are struggling with traditional supply chain models that are slow and lack end-to-end visibility. As a result, businesses are unable to sense, predict and mitigate disruptions that can cripple their […]
Making the supply chain smarter and future-proof with AI and Blockchain
Technologies like AI and Blockchain are proving to be game changers in order fulfillment and supply chain management; enabling organizations to integrate and provide visibility into their supply chain networks – suppliers, trading partners, distribution partners, and services partners. Most manufacturers and retailers rely on disparate systems, processes and tools for their operations. However, these […]
The essentials to a competitive edge in the Industrial Age. Is your organization tuned in?
The manufacturing industry is fundamentally changing, with advanced technologies increasingly underpinning global competitiveness and economic prosperity. Industrial leaders are digitizing essential functions within their operations, as well as, with their partners along the value chain. In addition, they are enhancing their product portfolio with digital functionalities and introducing innovative, data-based services. While exponential technologies can […]
Transform CX with AI: Being Personal, Seamless & Relevant
Companies use all kinds of tools to find out what customers think about their products and services so they can improve the overall customer experience (CX). They mine data from social media, conduct focus groups surveys, and collect feedback from customer service reps. Eventually, all this information will reveal what customers think and feel. But […]
Digital Transformation an opportunity or forced change?
We have reached a critical moment in the age of Digital Transformation: From 1960’s to 90’s we digitized the back office From the 90’s to 2010 was the internet era – we digitized commerce and communication Since 2010 we are now completing the final leg of digitization where we are digitizing everything physical. This is […]